Oh Alison thank you so much.

You can't reply to a pm through your own e-mail you have to reply through the pm part of UKS. The email is just to make you aware that the message is there and of course you can read it. Top right on UKS site should say notifications and if you click on that it should take you to unread messages. Click on that and you can reply through there. If anyone wishes to give out their personal e-mail or addresses they do it through the pm.